The Hot Tub WhereHouse

We bought from Hot Tub Warehouse Repair could not be more pleased. Chet and his staff are hard-working people who we trust and frequently recommend. He’s a military vet with a can-do attitude. He and his staff have provided superb service at reasonable prices and have a gorgeous showroom we stroll through when dreaming about our next purchase. This is the place to buy your spa!

We had a great experience with the team at Hot Tub WhereHouse. We worked closely with Dalia who helped us narrow down what would work best for us, pros, cons, pricing, everything. Dalia was very easy and friendly to work with. She was fast and also helped us with all of our installation needs (crane for the hills, electricians who know exactly what to do) and chemicals and maintenance. They also were the best deals in the area, handle all of the set up and their teams were so friendly, including the installation teams. Everyone was really excited for us as if it were their own spa and we really appreciated that. We also recently reordered our chemicals from them as they were reasonably priced to other places like Amazon, etc and we wanted to support a local business.

In addition to working with Dalia we also worked a bit with Chet, the owner who also was so fast and efficient and answered all of our questions.

Great customer service all around. We have purchased two hot tubs from Chet. The entire experience from shopping to delivery to set up was always exceptional. They provide excellent customer support.

Highly recommend!!!

An Aladdin's Cave of spas with plenty of models on display to choose from.
Chet and staff were friendly, knowledgeable and low pressure.
Hauling away and disposing of our old spa was an added bonus.
I don't know how they compare price-wise.

I conducted a lot of research when choosing the right place to purchase a hot tub. In fact, I even interviewed the four top rated hot tub distributors/retailers in the South Bay area. My findings were that three of four had previously worked for and were trained by Chet, the owner of Hot Tub Warehouse, and of course the fourth interview was Chet at the Hot Tub Warehouse. Chet has been in this industry since the 1970's so he really knows his stuff. He and his staff are extremely knowledgeable and easy to deal with. They are simply 'down to earth, nice people'. They were not pushy at all and didn't try to sell me a particular hot tub that wasn't perfect for me or just 'on sale'. Whenever I called them with any questions about my new hot tub they were eager to help me. Their service is second to none. Periodically, I would and still do call Chet just to thank him for my purchase. This hot tub has literally changed my life. I sleep better, it soothes my muscles and joints, I know longer need skin lotion and of course it is the most relaxing thing I could do for myself after work or play. It has been over two years now and I still use that hot tub at least 5 days or more out of every week and have never had ANY issues with it. ! I couldn't imagine my life without it. I actually ended up buying the same hot tub that Chet uses in his own home, the Marquee.