Kayak Connection

It was cool! You start in a calm harbor with no waves and slowly work your way towards the open ocean. Move towards the lighthouse and the waves start there, and your choice is to move on or enjoy the quiet harbor. The guy and the girl were very polite and cheerful.

The customer service was exemplary, through a mistake of my own, I scheduled a bad time and one of the representatives was able to help me fix it. Great kayaks and you can kayak around the harbour

Friendly and helpful staff, reasonable prices and many chances to see the marine wildlife. One of the highlights of my 10 days in California was following a seal through the harbor, with it surfacing about 2m from my kayak at one point.

I'm from Philadelphia visiting some friends on the West Coast and decided to try kayaking! I was honestly nervous, it was my first time and I thought I wouldn't be any good or get stuck/fall in! I met with Heather who was so sweet and welcoming! She helped me feel at ease and I felt confident kayaking after she taught me. I would go kayaking here again in a heartbeat. I only did an hour today, but I'm so excited to go back and do it again for longer! I saw a sea lion napping on a boat and every person I saw on a boat waved and said hello, super friendly! 10/10 experience :-)

I ordered an Old Town kayak from Kayak Connection back in August when most other stores weren’t allowing orders from Old Town due to the backlog of orders that Old Town couldn’t keep up with due to supplier issues. Dave from Kayak Connection has amazing customer service skills. He would respond to my questions quickly and even outside of business hours. He kept me up to date by reaching out to Old Town frequently for updates. In the end, the Old Town kayak order kept getting delayed due to supplier issues related to demand caused by COVID. I was able to cancel my order, totally hassle free and got a full refund. Dave didn’t hesitate to offer a refund and was very understanding. I will definitely buy or rent a kayak from here in the future. Nothing but top notch people running the business. A+ in customer service.