Address: | 2335 Soquel Dr suite a, Santa Cruz, CA 95065, USA |
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Postal code: | 95065 |
Phone: | (831) 476-1332 |
Website: | http://www.optimalauto.com/ |
Monday: | 7:30 AM – 5:30 PM |
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Tuesday: | 7:30 AM – 5:30 PM |
Wednesday: | 7:30 AM – 5:30 PM |
Thursday: | 7:30 AM – 5:30 PM |
Friday: | 7:30 AM – 5:30 PM |
Saturday: | Closed |
Sunday: | Closed |
What a wonderful and caring experience we had with this shop & staff after finding ourselves stranded on Hwy 1 in our BMW during our vacation. They did their best to work with my extended warranty company Maxcare, got the parts ordered and got us back on the road quickly.
Best place for BMW’s!! The staff is amazing! They work so hard to provide the best customer service and the most amazing quality work. They did an outstanding job on a not so easy problem with my car. I highly recommend Nate Smith for all you BMW needs!!
Nate Smith’s team is both professional and friendly! I appreciate the way they explain the details of the repair so that I understand more about my own vehicle than I had before. They seem committed to helping you make the right choice for your vehicle and budget. Trust is huge in the auto repair world, and this shop hires the right people for the job and earns my trust! Thanks Rigo, you have done a fantastic job yet again!
I've been a customer of Nate's for 30 years. I often tell people (because it's true): I wouldn't own BMW's if it weren't for them. Every time I bring one of my cars in for service, I'm 100% confident it will be done right. They always know exactly what my car needs and never try to sell me on something that it doesn't need. Their communication is always timely and clear, keeping me appropriately informed of what's going on. On top of that, Nate, Meg and Team are great people! Everyone there is always super friendly and make me feel like family. Nate's business is truly an asset to the community and I'm so grateful for their services!
My mini s didn’t start so they did an inspection. They discovered it was my fuel pump. Repaired it in only a couple days and my car drives and sounds great! Definitely recommend their services. Staff is super friendly and welcoming!