Golden 1 Credit Union

No matter what time or day I go to the G-1 bank, everyone always has a smile and makes friendly conversation. I also appreciate the eye to eye contact when chatting with any of the tellers. The atmosphere at this location has always been calm, quiet and pleasant.

These guys are so amazing I cannot say enough nice things about them. Especially Carlos he was so patient and helpful and even remembered me when I would come in! If I could give 10 stars I would this is the only golden one I’ll be going to from now on, I know for a fact that my situation was annoying but they never acted like it and had so much empathy for me and made sure it was all quick and painless as possible

it is nice to have a full service Golden 1 credit Union branch in West Sacramento, just beware though that it gets very busy here during the lunch rush and during the weekends. I got there and there were only two people in line, but within 5 minutes there were 10 people behind me. Due to social distancing, the line was out the door. they only had two tellers on during the lunch rush today. The interior is not very welcoming, but it gets the job done.

This location is always helpful and pleasant. Has been inconvenient during parts of this pandemic like when it was temporarily closed. Since reopening its been fine. As a business, due to pandemic, they have changed their hours. Would like to see open to 5:30 daily and would like to see more tellers on known high traffic days of the month. As for tellers and bankers...all good people, just keep pleasantries short and conversations on business at hand when there are others waiting for help😊