Comfort Pros

• Todd Jacobs
  
  
  (October 20, 2018, 2:58 pm)

  Had a great experience with Comfort Pros, from the initial estimate to the install.
  
  Estimate: Called to get an estimate to replace a 42 year old furnace and 25 year old water heater in the house we just bought. Jeff spent over 1.5 hours in our home, looking at the equipment and explaining options and recommendations. He never made us feel dumb, but took the time to answer our questions. He took a look at our AC as well and offered a deal on a slightly-used high-efficiency unit that would pair with the high-efficiency furnace we were interested in, all without any pressure. He gave us two sets of quotes (budget, good, better, best): one as originally requested and one with AC. He gave good explanations on the benefits of each level. We ended up getting the slightly used high-efficiency furnace/AC plus an upgrade to a tankless water heater at a great deal. As a side note: we got estimates from other companies and had the opposite experience that made Jeff's visit stand out even more.
  
  Installation: Jeff's crew was fantastic. They were professional, courteous, and efficient. They took it in stride when I asked to watch most of the work since I always like to learn how systems work. They also interacted well with my younger kids who wanted to watch as well. The original estimate was for maybe a day and a half since they were replacing three low efficiency systems with with high-efficiency units, requiring extra piping work. Despite my hovering and my kids' questions, they were able to get it all done in the one day.
  
  Wrap Up: After the install, Jeff gave a final tour of all of the work, explaining what they did, how to use each unit, and the required maintenance. He also walked us through the different aspects of the new thermostat. We also gave him the information to submit for rebates that. So far, the system is working great! We love the tankless water heater, and the HVAC is keeping us nice and comfortable at great efficiency.
  
  Communication: Jeff runs a pretty small crew and does not have a dedicated assistant/receptionist. This did cause some bumps in communication, as he was often out on jobs and not always on top of responding to emails. However, he was always courteous and provided great information.
  
  I wholeheartedly recommend Jeff and Comfort Pros.

• Jonathan Smith
  
  
  (September 14, 2018, 2:59 pm)

  Jeff the owner is a world class guy. This company pays attention to the details and is very honest. Really spent the time with me to determine what I needed. 21 year old Air conditioner went out. Put in new Air and heater and installation was terrific. Showed up on time and cleaned up completly. World class job.... YOU are stupid not to us this company.

• Lynn Tozier
  
  
  (June 13, 2018, 4:46 pm)

  We will be recommending this company whenever asked about a furnace and or air conditionier. We got several quotes on getting both units. Jeff's was the best deal and it was the highest upgrade. The installation was done on the day they said and within the time period. Very helpful explaining all of the new technology. We are very happy and comfortable with our new furnace and air conditioner.

• Phil Golyshko
  
  
  (June 1, 2018, 8:34 pm)

  I received quotes from 4 different companies to install central air and a new furnace to our 'new to us' 1976 home. Jeff at Comfort Pros surprised us with the lowest estimate with higher quality and more efficient units. We thought there might be a catch, but his equipment and team were top-notch. The guys were all incredibly polite, friendly and hard-working. Each interaction I had with any of them was really pleasant. It took 8 hours from arrival to departure and we now have a great to new asset to our home! Thank you guys!

• Parks Michael
  
  
  (March 20, 2018, 1:59 pm)

  I would highly recommend Jeff and his team. They installed a new Trane A/C unit within a few hours and greatly increased the proficiency of our furnace while they were at it. These are great and very professional guys. The price they charged was considerably lower than other quotes I received. Thanks, Comfort Pros!

Comfort Pros

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