Address: | 6359 S Southlands Pkwy, Aurora, CO 80016, USA |
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Postal code: | 80016 |
Phone: | (303) 340-3343 |
Website: | http://www.fitzsimonscu.com/ |
Monday: | 9:00 AM – 6:00 PM |
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Tuesday: | 9:00 AM – 6:00 PM |
Wednesday: | 9:00 AM – 6:00 PM |
Thursday: | 9:00 AM – 6:00 PM |
Friday: | 9:00 AM – 6:00 PM |
Saturday: | 9:00 AM – 1:00 PM |
Sunday: | Closed |
AMAZING customer service! I was having issues with the online banking app. I went into the Southlands branch and was immediately greeted by the bank teller who was happy to help. She then asked her manager Trina C. for some assistance. Trina was so kind, understanding and willing to help, she even called the customer service line herself. She not only got the answers I was looking for but offered her card in case I had any additional issues(which I did and she was super responsive). I have banked with Fitzsimons Since I was a teenager and I have always had a great experience but this was by far THE BEST customer service I have ever received. Thank you so much to Trina and her team!
I love banking with Fitzsimons C.U. Southlands. Mel and Trina have always been efficient, courteous, and knowledgeable. Congratulations to you both for your promotions, you deserve it!
I've been having so many problems with this branch but, Trina Clark is the only reason i stay. She is amazing at what she does and truly cares about her members. She deserves a raise and a promotion. She makes you feel like family.