RJ Handley Spiritual LIfe Coaching

** Updated Review**
After posting original review, the office manager, Jessica reached out and offered a couple of options for a solution that I was pleased with.

Got a new pair of glasses 6 months ago and they are already falling apart, went in to see if there was some type of warranty and they said no and there was nothing they could do about it. I’ve been wearing glasses for 40+ years and have never had a pair not last at least several years. I even listened to their recommendations to get the name brand frames. It’s a shame that this company has no skills in customer service and won’t back the products they sell. I should’ve just gone to Walmart, they are half the price and come with a 2 year warranty. Every other company I’ve looked up has at least a 1 year warranty included. My insurance won’t cover frames for another year and a half.

I had a very nice technician, very patient, and very helpful. There was trouble with my account and insurance and she was very thoughtful to let me know day before that they worked out the insurance. Day of they had trouble inputting my information which took a long time to work out. But we had a good time while working through the process.

Had a fantastic experience with Karen!! I had been so indecisive about choosing a new pair of glasses for 6 months and she was able to help me commit to a pair that I love. She gave me honest feedback and made me feel super comfortable in committing to actually purchasing a pair! She even fixed up my old glasses before I left. Nothing short of amazing service, I am so grateful for her help and happy with my purchase :)

I have had the absolute best experience at this office! The customer service is outstanding! My son was just there for new glasses a few days ago. It was his first experience there. He's 17 and was unsure about which glasses to get. The last place we went to was not very helpful in selecting a pair that would be a good fit for his face. Karen helped him. She was so patient and helpful that he actually had fun choosing his new glasses. Thank you so much Karen and all of the staff!!!