Auric Energy

Working with Auric to get a solar install bid was easy and informative. I was able to do everything I wanted to do over the phone and email. They were not high pressure and were happy to go many rounds of bids to help size the solar system right. They were helpful in explaining how Xcel works and all the ins and outs of the installation. After talking with 10 different companies, Auric was in the top three most competitive bids and their promised timeline for installation was short, While I ended up not moving forward for other reasons, I still had a good experience.

The sale person Cam was great it was the project management side that feel short. Poor communication and got the feeling that "we got paid so who cares" attitude from management. Corporate has yet to reply to anything I asked or brought to their attention.

Our system is 2 weeks old and 6 panels are not producing as they should. We're still another week from anyone even looking at it.

I went with Auric because of reviews, so not sure what happen in my case.

**** follow up. Bailey from customer service did reach out and let me know what is going on. My issues with communication in the review stem from the project Management side not customer service. Customer service has been helpful.

Chad laid out all of the available options and customized a setup for my house. He was great to work with and tailored everything to my busy schedule. Auric Energy has be awesome!

I had a great experience with this company. The Auric team was very friendly and professional. The sales, site, and installation teams all seemed to know what the others were doing, which was nice. They took hours to explain the small details of the fees and costs as well as the metering.

Their schedule went a little long, so they paid for some of my electricity during that time to make up for it. They took time to replace a few shingles that they wore down during installation. They did a good job telling me what to expect in terms of load factor adjustment to my electricity bill.

Note: If you’re looking for cheap solar, this isn’t it. It is better or best quality. Get a few bids and decide. Also, if you’re going to get a loan for it, be able to pay it off within a few years, otherwise you’ll spend more money on interest than you will save in electricity.

I’d definitely work w these guys again or recommend them.