Dr. Richard P. Vu

The staff is awesome! But Rachel who has made my appointments in the past couple of days has been wonderful. She takes her time and is so pleasant! I wish all Dr’s office had nice people like her. She is difantly an asset! Thank you Rachel!

You may wait a bit but it is well worth the wait.
You are never rushed. Dr. Vu is a great Doctor, he is well educated, smart, thorough and always takes the time to explain, to hear you and involve you in your care.
He professional, so kind and genuinely cares.

I like Dr Vu and the other doctors a lot. The rest of the staff needs some coaching. Last week I called in to Woodmen to check to make sure they had received lab results and other results. The person I talked to said no. I proceeded to call the lab and other facility just to find out that both had sent your office my results. I wasted 45 minutes of my time doing their job calling these places which would have taken this person at your off 2-5 minutes if they would have looked a little harder. Today, I get to Woodmen for my appointment with Dr Vu, and they tell me the appointment is at the Academy location. I called the Woodmen location to make this appointment, and they failed to tell me that Dr Vu would be at a different location, wasting more of my time. Today, 1/6, I got a voicemail from someone saying my lab orders were ready to be picked up but they didn't mention which office they are in. That's useful information to leave in a voicemail. Today 1/6 I got to the SE location and my lab orders were not ready to be picked up like they said they were in a voicemail they left me this morning. I wasted over two hours waiting on getting them resolved and they weren't resolved by the end of the day.