Hancock Hall - Nursing & Rehabilitation Center

• michael limata
  
  
  (November 9, 2017, 11:45 am)

  very professional and caring

• Vesta G. Williams
  
  
  (June 21, 2017, 4:05 pm)

  From the very first assessment interview with Linda to the finishing up of paperwork after my mother's death, my family's dealings with Hancock Hall had been above and BEYOND all expectation of personal care and professionalism. It is obvious that the staff do their utmost to maintain the dignity of the residents by maintaining a CLEAN environment and appropriate activities. (There was never, in my experience, the horrid smell of urine wafting through the hallways, as is typical in most of the nursing homes I have ever visited!) And when I say the "staff", I mean EVERY SINGLE EMPLOYEE whose path we crossed, looked me in the eye, smiled and nodded or spoke a greeting, from the VP (Jan?) to the volunteers that served snacks around 3:30pm and the janitor. The ladies in the financial office were ever so competent and helpful. The nurses and doctor communicated clearly and regularly about any changes in my mother's condition.
  My family cared for my mother at her home until our mental, physical and emotional resources were exhausted. Once Hancock Hall took over, we could then be with my mother and she with us in an atmosphere of love, peace and dignity rather than guilt and frustration. Hancock hall was a blessing from heaven in every respect! I can't imagine why anyone would rate this facility less than 5 stars!

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