Address: | 3200 Lancaster Ave, Wilmington, DE 19805, USA |
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Postal code: | 19805 |
Phone: | (302) 656-1058 |
Website: | http://www.renthome.org/ |
My wife and I have been renting from Brandywine Realty management for about a year now. This past year we had our first baby and not even a week old the heater in the house started to leak and we had no heat in the beginning of January. Being first time parents we were terrified that our baby would be sick or worse. They sent someone out to fix the heater for us that same day even though it was a weekend, giving us a great security blanket. At one point we had trouble meeting a months rent because of automotive problems that needed to be fixed. Bud and Brandywine Realty management worked with us and set up a plan to make sure it was paid without putting us in a financial bind. During the whole pandemic, they were working with us and responded to our every need including replacing a washer and a dishwasher. The response time was great, their professionalism was amazing, but more importantly, they provide a friendly atmosphere every single time they were in our home or when we were in the office. We loved bringing our baby in to show and tell and always enjoyed the conversation. If my husband wasn’t military, we would continue to stay here and rent from the, and we would recommend them to anyone who is looking for a reliable realty company.
I would highly recommend Brandywine Realty Management. I have been renting a home from them that I had only planned on staying in for two years. It has been so hard to even consider leaving here that it is now going into my 11th year renting. The home is beautiful inside and any service calls have been attended to promptly. I have grown to know the staff and trust them, which is important to me. I don't know what more I could ask or expect from a property owner/manager that they don't offer or I haven't received. Thank you, Bud and Sue Thomas and Brandywine Realty Management, for a great 10 years!