Rita's Italian Ice & Frozen Custard

Too hot to go out but feeling like the taste of one of my favorite summer cool treats, I decided to order it off DoorDash. Truly disappointed when I pulled my bag off the door knob and saw that the bottom of the bag was wet. Opened my bag to find my Blendinis tipped over and open, plus no napkins or spoons in the bag as requested. I decided to call to see if the manager was available (rather than simply posting a bad review & before reaching out to DoorDash to complain). After just a couple rings, my call was professionally answered by Angela, the manager. I explained the situation, and that I just wanted for management to be aware even though I was very disappointed. Angela immediately apologized, confirmed my order and had my order personally redelivered. My bag of Blendinis was given to me in hand, properly packaged, including napkins and spoons! I called with no expectation, other than to eat what was left in the cup and make management aware of the mistake. She resolved my issue like a ROCKSTAR! True leadership, and a beacon small business in the city. The new freshly packaged Blendinis were absolutely DELICIOUS! And she added a complementary Oreo ice cream sandwich. Now that’s exceptional customer service.

Such a lovely staff. Two kind young ladies helped me at your store Rita. I made a frenzy on myself and spilled my milkshake all over my blouse, trousers, and car seat! I came in for napkins and the lovely lass remade my milkshake and cleaned me up. Impeccable service Rita. I are a tik tok reviewing your services at theonlymandyjohnson.

Summer time classic that’s rich & sweet. Perfect for hot days in the DMV! The Gelati is a balanced blend of custard and Italian ice but if you’re undecided on ice flavors, I’d recommend the ice flight which allows you to pick 4 ice flavors and then add a serving of custard on the top (see picture). My personal favorite ice is the black cherry 👌🏼

Rita’s is so good. The custard is very thick and creamy and the Italian ice is great too. There are so many flavors of ice available. Such as mango, strawberry, cotton candy, black cherry. Also, there is usually a long line but it moves quickly. The staff is friendly and efficient. If you buy a pint/quart on certain days there is a $1 discount