Ostomy, INC

Completely in line with other reviewers here. 5 stars aren't enough for this outfit. Julie is above and beyond for compassionate, caring and professional service. While visiting out of town, my wife had problems with an ostomy leak and ran out of what we thought were adequate supplies. We called Ostomy Inc and Julie immediately provided us with the necessary items as well as useful suggestions and items to prevent a recurrence. We cannot recommend her and her company too highly. While we hope not have have emergency needs like this in the future, we will turn to Ostomy Inc and Julie immediately. More than happy to recommend her to anyone living or visiting in South Florida.

Came down to Miami for a rare and much needed winter vacation last Thursday (1/12/2023) Brought what I normally consider an adequate amount of supplies w/me but began having trouble with them almost from the moment our plane landed. If you've been through similar you'll know just how panicked and helpless I felt. Tried finding an emergency source for supplies but everyone I contacted in the Miami area either didn't have the particular supplies I needed or could get them but had to ship, taking several days I didn't have to get here. Then I found Ostomy, Inc, on Friday (1/13/2023) and all my troubles and anxiety went away just like that as Julie helped me through my ordeal. She was very professional, compassionate, understanding and helpful. She put my mind at ease and literally saved my life that day. I will never forget that. I would give Ostomy, Inc 7 stars if I could. Thank you so very much, Julie. You've gained a customer for life.

Words can't express the gratitude I have for this company. Samantha and her mom are incredible! In the situation I am in, without judgement, they helped me when I had no help at all. Caring, kind, and compassion are just a few words to describe Samantha. Thank you for your help.

I rarely write reviews but I am so grateful to have found Julie and Samantha. I’ve had an ileostomy for 48 years and for the first time the product I’ve always used is unavailable (another result of the supply chain issue.) Needless to say, I was beyond stressed since this is a medical necessity and not an option to have my supplies. Julie has been so incredibly understanding and helpful…she sent me samples and ordered what I needed. I’m so grateful (and so is my husband) for their quick response and solutions.
Marcie Riger

Ostomy Inc. is an incredible company. I was having trouble finding the right product for my mother. I received a lesser known recommendation from an Ostomy nurse. Julie happened to have some in the store and sent them to me to try. She answered my questions and provided me with recommendations that could also help. If there were more than 5 stars I would give them.