Arlington Toyota Service Center

Always great service and Matt Ramono is the guy you want to buy from. No pressure and easy laid back I’m here for you until you find exactly what you want!

Visiting Jacksonville from Delaware to help a friend. Check engine and AWD came on the night before (of course!)I was to leave for home. Called the next morning before they opened. Concierge service was able to get me an immediate appointment. They were able to get me on the road for Delaware by 11. It was a purge valve so it would not have been a good idea to travel 800 miles without fixing it. The waiting lounge was comfortable, with free coffee, water, and popcorn. The staff was attentive and plentiful. Marshall was very kind and helped through every step. Also love that they send a link to your phone so you can follow the progress of your service. I was lucky to find Arlington Toyota!

Both bolts was broken off for engine cover, cover just set on top of the engine as I drove. Air cleaner clamps wasn't on tight. Service advisor had to find a wrench to tighten clamps when I turned around and came back after hearing rattling under the hood. Grease inside my truck, but I did opt out for the truck cleaning because it was late . Other than that everything else seems fine so far.

I had an appointment for service with Keonne Whitaker. Everything went mostly as expected until time to check out. He had taken the time to research and found I still had some services covered from when I purchased the car, so my bill was drastically reduced! Then, my car was washed and vacuumed inside smelling like new again. It was a great way to start out my day and week. All staff I interacted with were friendly and helpful. I will definitely be back.