Vaughn Motorgroup

I walked in and was immediately greeted by a wonderful salesman by the name of Frank, he was professional, respectful and caring. I knew right away that I was in the right place, I love my new car, the experience and the dealership. Frank, you are simply the best! Buy your next car at Vaughmotor group, you'll be glad you did!

Excellent service and sales experience! Steve was awesome and professional. We bought two cars from him. We will return again! Thanks Vaughn!

Frank was Awesome!! Great customer service, friendly group of people. We will definitely return for future purchases. Thank you I love my Jeep

I was trying to find a truck with my significant other and needed something with specific features. I reached out to Vaughn Motors and spoke with Dan K. who told me he would search his network and send me a list of possible options. He took my phone and email and told me he would get back with me. Not an hour later I had an email with available trucks and options on them.
I was pretty floored, because I know that had to mean he dropped what he was doing and focused entirely on getting the info to me. Eventually a truck was picked out and I was given additional details about my choice. I made the decision to go forward and Dan made arrangements to get the truck to Jacksonville. Truck was delivered on a Friday evening, but I couldn't get to the dealer as I worked late. Dan was totally understanding, he didn't pressure me to show up and finish the deal and was completely open to me setting an appointment for follow up. There were no threats like other dealers make towards selling the truck to the next interested customer or needing a deposit to hold the truck. Again I was surprised by his easy going professionalism and great positive attitude.
When we arrived to test drive the truck Dan introduced us to Frank, as he was working with another family on a deal and Frank took us out to the truck. Every employee we passed was telling us how awesome the truck was and how they wished they could have bought it out from under us. Frank was already ready for the test drive, plate and key in hand and off we went. Needless to say the truck was a dream and we bought it. But wait, there's more. There were a few small cosmetic issues with the truck and my significant other really wanted a second key. Frank wrote up every concern and then set about getting things into motion. He scheduled a leather and trim guy for the following Monday, and the key guy also. I already had financing, so Frank made zero attempt to sway me with promises of better rates with some other lender. In fact he praised my lender, completely supporting my financial decisions and again there was zero pressure and he let me call my lender and insurance company to do the wrap up. He was such a professional he left the office, grabbed us some water and then proceeded to provide us with privacy while I finalized with my lender.
Moral of the story; if you want a perfect sales experience with no pressure no b.s. and complete professionalism YOU SHOP AND BUY VAUGHN MOTORS.

Was looking for a hard-to-find vehicle and Steve S. was not only able to locate the car I was looking for but, it was in every way, in the condition in which he described it to be. I drove 6 hours to make the purchase and was back on the road in less than 2 hours. Communication was consistent throughout the search process. I would highly recommend Vaughn Motorgroup and Steve!