Heritage Alf of Plant City

Heritage Oaks is a great place for those who wants to be in a smaller setting, we have less turnover than most facilities and half of our staff have been here for over 14 years. We take care of our residents and treat them all with dignity and respect. We make an effort to satisfy the needs of all residents. When family does not come for visits or bring the residents what they need, we step in. Some families like to be in denial of the truth of their family member so they blame the staff, we are not dealing with Alzheimer’s or Dementia but Psychiatric residents. We are a family and we conduct ourselves as one. No resident was ever yelled at and sat in their room all alone, if they are not asleep, they are on the back porch playing uno or poker and enjoying each other’s company. Heritage is a great place to be and yes there is room for improvement as with any facility, we had your family for how many years and once you leave it’s all negative. My staff takes pride in how we care for our residents and consider the needs of each one of them.