Address: | 111 N Central Ave, Hartsdale, NY 10530, USA |
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Postal code: | 10530 |
Phone: | (646) 663-4223 |
Website: | https://www.aceslaundry.com/ |
Monday: | Open 24 hours |
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Tuesday: | Open 24 hours |
Wednesday: | Open 24 hours |
Thursday: | Open 24 hours |
Friday: | Open 24 hours |
Saturday: | Open 24 hours |
Sunday: | Open 24 hours |
For five years we had a vendor in our apartment building who did not maintain the machines, did not give refunds, and did not respond to service requests. After much pressure, the landlord brought in Aces as the new vendor. It's only been 2 weeks, but the machines are high quality, and Aces has responded instantly to any questions about the service. The value seems to be industry standard.
I had an issue with both the washing machine and dryer. I called the helpline number and within 5-10 minutes, it replied, my customer care representative, Mr. Stamley, was so friendly and efficient that he resolved my issue in no time. I would definitely recommend them.
Best service our apartment building has ever received! The few times I myself have called over many years Aces/Stan Marks is quickly responsive and a nice person to boot. Really quite a stellar run business. Thanks again Aces it is my pleasure to let everyone know how well you handle business at least from this tenants point of view. Bravo.
Great service from Aces Laundry. I lost my card with $27 balance on it, even though I had never registered the card when I received it, they were able to locate my lost balance and transfer it to a new card within minutes. Very friendly and helpful service!
Great Customer Service!!! We lost our laundry card and Juanita and her team really helped us out - that too quicker than we expected. Thank you so much for your outstanding service!
We came in a little early, in fact 2 hours early to be precise , in order to make sure we had the correct address. We were in the lobby and there was a closing going on right next to us in an open meeting room. We weren't being loud or anything but the lady seemed offended that we were there so early. Perhaps they need to close the doors during closings because we just wanted to talk with the receptionist a bit. But we did come back later and had our closing in the same room and the same lady was very nice to us.