Address: | 4121 N Nebraska Ave, Tampa, FL 33603, USA |
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Postal code: | 33603 |
Phone: | (813) 236-5946 |
Website: | http://www.luggageservice.com/ |
Monday: | 10:00 AM – 4:00 PM |
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Tuesday: | 10:00 AM – 4:00 PM |
Wednesday: | 10:00 AM – 4:00 PM |
Thursday: | 10:00 AM – 4:00 PM |
Friday: | 10:00 AM – 4:00 PM |
Saturday: | 10:00 AM – 2:00 PM |
Sunday: | Closed |
Wheel fell off one of my ebags luggage. Stopped by see if they could repair or was just going to buy a replacement. They had me rolling again in 20 minutes. It took a little creativity on their part to fix it.
Couldn’t of been happier.
Oh they also have a good selection of wallets and just about anything you need for travel convince there too.
Eric was so generous with my luggage situation. He even offered a loaner on my delsey, while the handle was being fixed. Such a joy to meet professionals with kindness while dealing with broken luggage that I damaged. Would highly recommend this store for any & all traveling needs.
What a great experience!!! It’s so satisfying to see there are still honest people in this business.
The staff member (I’m so sorry I can’t recall the tall gentleman’s name! That’s on me: memory issues) was very helpful, polite and friendly. He took time to inspect my two (Samsonite) suitcases. On the first one, he just adjusted the handle right then and there. Just like that! The second one, he couldn’t fix it; but without me even asking, he checked the warranty. So, he let me know it’d be sent to the manufacturer to have the problematic part exchanged; and then it’d be delivered to my house - at no cost. And I went there prepared to pay for both suitcases to be fixed.
A day later, I got a message from Samsonite letting me know the suitcase couldn’t be fixed and they’d send me a new one. I got it within a week and it was an even newer model than mine.
You and Samsonite rock! I’ll be your customer for life.
We've done business with Luggage Service several times. They sell nice quality new luggage and do luggage repairs. Good people 👍
Luggage Service is a gem. Took a piece of luggage in today that had two broken wheels they replaced each wheel at a reasonable cost within 20 minutes of my arrival. While I waited I found great deals on two unique pieces that I needed. A messenger bag and a Briggs & Riley backpack. Was going to shop online but the prices were amazingly low. Highly recommend!