Santos Bike Shop

This is the 2nd bike I have purchased from Santos. This time I had the pleasure of working with TJ. He was very thorough and answered every question. Even when Cat Trike screwed up my order TJ got it back on track and on schedule. In my humble opinion, if you go somewhere else you don't get TJ so don't bother going someplace else. 5 stars.

Bought a new ebike online with issues. Took it Santos Bike shop and Chris was wonderful. He went over and above fixing the issues and had the bike back a day later. Thank you so much Chris.

Great service, they make sure your rental bike is adjusted perfectly and give you all the tips you need for a fun and safe ride on the trail. Very convenient location right at Santos trail head.

Sunday we stopped in this shop for my first time. We were greeted as we entered by the lady at the register and she asked us how she could help us. As I was telling her what we were looking for, the gentleman in the parts department heard me and had my stuff ready by the time I made it to his counter. We could have been in and out of there in under 5 minutes. But I had questions...the lady at the register pulled up some options to show me. She discussed with me the pros and cons of each option (trail/paved) and personalized it by sharing with me that a friend had one of the options and how it worked for her riding with her child.
A perfect bike shop experience.

Took my bicycle for a basic tune up and they did an awesome job. Everything was lubed and adjusted properly. The staff is very friendly and knowledgeable. Fully recommend.