Rita's Italian Ice & Frozen Custard

Rita’s Italian Ice Corporate, today at 5:05pm I visited my local Rita’s. Alex from New Jersey helped me out with getting my girlfriend and I tasting samples along with recommendations of what’s best. There were 3 groups of people…7 people total who followed us in the door. Once we made it to the register, Alex was helping everyone else out behind us. We made eye contact with 2 other employees (1 male 1 female) multiple times and waited for over 5 minutes at the register. While they were casually talking about their day with their hands folded, we waited along with the rest of the line. Thankfully Alex stopped halfway through serving the line to help a few of us at the register. Alex had a great attitude from beginning to end and honestly deserves a raise from the hard work he put in and is the only reason I’m not putting in a bad survey.

Edit: Two years later, just visited the area again. This Rita's is fantastic - better than ever!

The store is clean and the employees are friendly! Plus, you can't beat Rita's water ice on a cold day!!! Definitely recommend!

Went on my last vacation to Florida! All I can say is "wow". An amazing experience. Wonderful customer service. It left a smile on my whole family's face. I can't wait to visit again!

Such an amazing experience! I went here with two of my friends, a few weeks ago, and there was a Leader training a new employee. I cannot begin to explain what great leadership skills we witnessed! This woman was so kind and so positive with her new employee that it made our hearts melt. Both employees were exemplary! This is what superb customer service and kindness looks like. It was honestly so wholesome. We left with smiles on our face and delicious Italian Ices and Custard. Thank you to the employees who work here and the kindness they bring to the world!