TGH Urgent Care powered by Fast Track

I arrived at the office/foyer and was promptly check. My visit occurred in the morning. I completed the medical survey form. The environment was clean and nicely decorated. I was seen by medical staff in timely manner. Reception and medical staff was pleasant and knowledgeable about their job. I felt satisfied that my medical issue was dealt with. I would return and would also refer a friend. Thank you.

I went to TGH because i had a wound that needed stitches and Florida Medical Clinics Urgent Care was closed.
A young, cute female Nurse Practitioner (I wish I remembered her name) helped me and she was AMAZING! She was very professional and super personable. She was also great at helping my son's feel at ease while I received stitches - which was so nice.
I was told to go back in 2 days to have my stitches checked. First, a older woman, nurse with short hair (I can say that because I'm older and again I'm not good with names but hopefully the Urgent Care will know who I'm speaking of) helped me and again, she was AMAZING and put my son with Autism at ease. Then a young, male PA came in to check out my finger. He was OK but got annoyed when I asked to have someone wash my cut because the night before when I washed it, it began to bleed very bad to the point we thought I may need more stitches as the cut seemed to be still open on one side. It would have been nice if I didn't have to ask, practically beg and explain to him at least 3x's why I wanted it cleaned (BTW, the wrapping and gauze was removed for him to look at my stitches so I would think it would have to be cleaned before it was wrapped up again anyway) while I was there so I wouldn't have too take more time off of work and come back the next day because it was still bleeding. He left the room with an attitude and thankfully the nurse came back and washed the wound. Again, the nurse did a great job and took care of me - me, the patient that picked this Urgent Care when Urgent Cares are a dime a dozen now.
My final remark regarding the staff is the front desk staff could use some customer service classes to learn how to deal with the public as they're not personable and make you almost feel like your wasting their time.
All in all, I would recommend this Urgent Care when the Florida Medical Clinic Urgent Care is not open.
I gave 4 stars due to the 2 wonderful people that were helpful, caring, professional and personable. They deserve credit for their performance.