Trax Credit Union

I came to this credit union almost 2 decades ago after qualifying for 5 or more class action lawsuits from being screwed over by other big Banks. I am never looking back! They truly treat their customers like a small Hometown Family, they even called my daughter for her 13th birthday just because she's a customer! And I still get all the services and convenience of a big Bank in this everything is connected Era.

Trax Credit Union (formerly Railroad) is an excellent example of a credit union that is for the people. They treat everyone like an owner! One person that really stands out is Kelly Wonser. She started as a teller and has worked her way up to manager of her own branch. She embodies customer service. She always has a smile and a solution for your needs. She goes out of her way to connect with customers and I still contact her even though she is no longer in my area. I highly recommend Kelly and Trax Credit Union!

I've been a member for years. I love the fact that I see the same faces at my local branches and the staff remembers you. They have the best customer service. Kelly has always been extremely helpful. Any time I've needed anything, she's been able to help me immediately and always follows up to make sure everything went smoothly. From helping with fraud on my card the day before Christmas, to wire transfers, and answering all of my many questions about different products and procedures. I love being a member! Thank you Trax and Kelly!

Kelly Wonser has helped me in so many ways with my financial needs. She was able to help me with financing a mini van when our family needed it most. I appreciate everything she has done for us! Great job Kelly!

I have been doing business with Trax credit union for many years. Many years before the name change. I'm very comfortable with using this credit union, in fact I use it for my personal and business use. Kelly Wonser is one of the managers. she has been working with me for the past five years. she has helped me to grow my business, improve my credit, and so much more. She is like family. She knows my entire family. My family has bought 2 cars through Trax Credit union. The experience was very easy and stress free. No matter which branch I go to, the staff is always polite and knowledgeable. At the branch near my home, All the staff know me by name. When I walk into the branch they all call me my name. Since I have a business and personal account with the credit union, I have to do my transactions in a specific way. Kelly Wonser, Branch Manager set up a process that allows me to make personal and business deposits in a specific way. She put notes on my account so no matter what branch I go to, they will know how to process my deposits. This saves me so much time.