The Ritz-Carlton, Sarasota

I had a really wonderful stay here at The Ritz-Carlton Sarasota. My husband and I were celebrating our anniversary. Upon arrival we were greeted with a warm welcome and 2 glasses of champagne. Special shout out to Niko, the front desk agent, who surprised my husband and I with a bottle of red wine and macaroons when we returned from being out. We really loved that so much. We also booked a couples massage and they greeted my husband and I with chocolate covered strawberries and 2 glasses of champagne. The massage therapist were wonderful. Staff was friendly and service was quick. We wanted a refrigerator in the room and they came in lightning speed. My husband needed an HDMI cable and as soon as he was off the phone they were at the door. I appreciate all the staff. Thank you all for such a wonderful experience.

Review is on the Ritz Carlton Spa, visited on 12/5/22.
Had a fantastic experience from the moment I walked in to the time I left. Front desk personnel, attendants (Gloria) and specifically Piper (massage therapist) and Shannon (nail technician).
Piper is confident in her craft and performed a perfect massage - she has a nice aura about her and I felt welcomed and at ease. Followed my requests/issues to a tee!
Shannon is an expert in nails and was a super nice person. Our conversation took us all over the map! The gel manicure turned out perfectly and my hands and nails felt like new! What a nice treat to visit the Ritz Carlton Spa. I would request these ladies again for services.

Pros:
Beautiful hotel
Good location
Clean, nice rooms
Staff very friendly
Bikes and other fun amenities
Beach club- some may view this as a con because the hotel isn’t on the beach but it was really nice. There’s a huge pool with service as well as shaded loungers in the beach. They give you complementary ice cold water and towels, there’s a few choices to eat as well as lockers to wash off. It’s actually pretty amazing. They have shuttles every hour to take you there.

Cons:
The club level could have a little better food in terms of selection (it may be worth it if you value convenience)
No fridge in the room
If you have a baby or toddler that sleeps in the crib you may be better off bringing your own. The crib they had was really small, and metal. My son didn’t sleep well in it.

Let me start by saying the customer service was FANTASTIC. RACHEL at the front desk is just sheer class. She goes above the call to make your stay the best it can be. BRUCE, TODD, JOE AND PHIL you are 5 star and an example of what valet is all about. If I missed some names I am truly sorry because you all were the bomb! The hotel is very clear that this property is NOT on the beach. It is on the water. I highly recommend upgrading to the marina view if you can. The view is stunning especially at night. Beautiful pool and hot tub at the property. Jack Dusty had AMAZING food and a great bar. Let me also say, if you are looking for a full on kids club with loads of activities please go to Orlando. They do have a game room with some fun stuff and of course the beaches. Downtown is also fun as well. Let me break down the beach situation. There is a shuttle at the top of the hour that goes right to the beach club. Feel free to take an Uber or your own vehicle if you have it. It is literally a ten minute drive and a pretty one as well. Free valet if you are staying at the hotel. TATUM JESSIE AND DAVID G at the beach club, you are simply the best. Always making sure drinks and food kept coming. Beautiful pool and great hot tub at the club. Also a great restaurant. Rooms were clean and bathroom was beautiful. Lots to do around the area as well. I recommend the river cruise at Marina Jack across the street. So fun! Hope this review finds you well!