Apple University Town Center

Great phones, but all features seems to be years behind Samsung. But Apple fans will buy whatever they present. As long as presentation sounds nice.

I came here for a solution for my broken phone and while being helped by a “man” named LORNE, he was disrespectful. His customer service was terrible. He refused to help me and had the manager come and speak with me. When the manager Shay came over, she is awesome. She would be the only reason why I would go back. I give her 5 stars. But Lorne you get none.

Had a wonderful experience in this store. Had to take my mothers iPhone, iPad and watch for assistance. We did have an appointment, the staff checked in with us to let us know we were next. The short version, they took great care with my mother, resetting her passwords and resetting her equipment so she can use them again! And, yes I’m the one who wrote them down this time so we won’t have to do this again!😁 great job you guys, you are greatly appreciated!

I stopped in today and had the pleasure of being helped by Billy. He was friendly, polite and attentive and went above and beyond to assist me in an efficient manner during a very busy time. He juggled several of us at once, was extremely professional and made my entire transaction a pleasant experience. He shared with me that he has a background in customer service and has only been with Apple since November… his experience showed and this store is lucky to have this gem of an employee. I appreciate Billy’s service from beginning to end. Please acknowledge this wonderful work ethic. Billy was a delight to work with!