Address: | 1076 Lake Sumter Landing, The Villages, FL 32162, USA |
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Postal code: | 32162 |
Phone: | (352) 751-2417 |
Website: | https://www.enterprise.com/en/car-rental/locations/us/fl/the-villages-0740.html?mcid=yext:245709 |
Monday: | 8:00 AM – 5:00 PM |
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Tuesday: | 8:00 AM – 5:00 PM |
Wednesday: | 8:00 AM – 5:00 PM |
Thursday: | 8:00 AM – 5:00 PM |
Friday: | 8:00 AM – 5:00 PM |
Saturday: | 9:00 AM – 12:00 PM |
Sunday: | Closed |
Great customer service. Everyone is pleasant and accommodating. Nice variety of vehicles available which comes in very handy for different circumstances.
Really impressed. I had a large awkward item that I had to transport, and Josh took a lot of time and patience helping me measure multiple vehicles. And, he took it a step further by ordering me an extra large vehicle that was not previously on the lot so I wouldn't have to worry about space at all. The other staff were all very polite and helpful as well.
Recently called up to this location ( turns out by mistake) to make a reservation for a trip to Daytona in October. I was very impressed that Derek Z. took the time to help me make this reservation, walking me through it online, step by step, answering all my questions patiently -I am horrible with computers! I could tell he was extremely busy with his own location’s rentals but still took the time to help me and I couldn’t appreciate that more! He could have just given me a phone number to call for the right location. Now that’s great customer service!
If you are renting from this location, I highly recommend asking for Derek. He’s great!
A car was ready for me at the correct time. I was upgraded to a SUV, which was wonderful. I had no trouble with the car at any time.
My only disappointment was I contacted Enterprise on Saturday afternoon, and I could not get a car until the following Tuesday. The price I was offered was reasonable, so I waited until Tuesday. Everyone at The Villages office were extremely nice.
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