Sound Image

I spent a very pleasant afternoon with Lawson and his protégée, Declan, when they delivered and installed a new subwoofer at my home. They brought it in and placed it, diagnosed a compatibility problem with my amp, and modified the cable leads to eliminate the problem. I’ve been doing business with Lawson for around thirty-three years. I’ve always been very pleased with the level of service he provides and with his guidance in choosing equipment. Nice to see nothing has changed. Thanks.

Wonderful experience buying from Sound Image! I usually try to purchase within Canada, but had to look outside the country for the more difficult items to find. It is nice to know that there are fantastic dealers like Lawson who are willing to do business and ship between borders. The customer service was phenomenal, and he responded quickly to answer any and all of my questions. Lawson did a great job shipping the item up to me, and the item was in absolutely pristine condition. Very highly recommend anyone do business with him and Sound Image! Thanks Lawson.

Lawson is helping me upgrade my turntable. He is a real pro: knowledgeable, responsive and patient. He genuinely wants me to select the right turntable for my needs. One cannot necessarily say the same of other high-end audio dealers. Highly recommended!

Lawson has set the bar very high, when it comes to delivering exceptional customer service. Lawson addressed a continuous tonearm skip on my Project turntable by asking relevant questions, evaluating pics via text and finally solving the problem during a in-store consultation which was all delivered in a pleasant and engaging manner. I highly recommend Sound Image and Lawson for audio system repairs large and small. I am looking forward to upgrading my sound system with Lawson in the near future!

My experience with Sound Image has been terrific. The price wasnt just reasonable, it was bargain level for a demo product (a REL 212/SE sub) that was indistinguishable from a brand new one. I contacted Lawson by phone, bought the sub only a few hours later. He was very nice, answered all my questions, helped with any concerns I had at the time. The office was very nice, many great toys I'd love to buy in the future: Dynaudio, REL, Linn, etc. He was very helpful, packed the sub, rolled it out to my car.
This is my first purchase from a dealer. I usually buy used equipment off of Ebay, Audiogon, Craigslist for budgetary reasons. I've always thought dealers are simply too expensive. Imagine my surprise when I got a deal that was simply a steal even for a private purchase! I will visit and buy from Lawson again very soon. Highly, very highly recommended!