Address: | 299 Scenic Hwy S, Lawrenceville, GA 30046, USA |
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Postal code: | 30046 |
Phone: | (770) 338-2893 |
Website: | http://www.myneighboralex.com/?cmpid=ertl_blm_0001 |
Monday: | 9:00 AM – 5:00 PM |
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Tuesday: | 9:00 AM – 5:00 PM |
Wednesday: | 9:00 AM – 5:00 PM |
Thursday: | 9:00 AM – 5:00 PM |
Friday: | 9:00 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
Happy with service so far. Getting tired of car Insurance increasing ever renewal though, hope it levels out or will seek other car insurance help. 🤔
Aside from saving me money the staff was awesome in helping me with various task at hand to ensure I received all discounts offered. Cheyenne was awesome and so patient to help me get my mileage system set up she was a joy to visit with and of course the assistance with Tech Support Ambrose. They both were very patient willing to educate me with the process. I am very comfortable in the decision I made to switch from Farmers to Alex's State Farm through the connection with Nick who made the switch smooth and without any issues! I look forward to the years to come together! Thanks yall!
Brandon did an excellent job of helping me update my car insurance policy and did so in a way that would continue with the coverage I have on my vehicles and without breaking the bank! He answered any questions I had with ease and expertise. At one point, he asked if he could call me back with a more informed answer to one of my questions. Brandon called me back within 30 minutes with that answer. I mentioned that I was in a car accident in the last month, and he asked if I was okay and how I was currently doing post-accident. Talk about great customer service!
I spoke with Nik and he answered all my questions and found ways to save more on the policy. He had us set up covered in minutes. Excellent service and very knowledgeable.
My experience with State Farm Agent Brandon Kennedy was great. He did a fantastic job of sending me information as I requested and answering any and all questions I had before making my final decision about changing insurance companies. He was very polite and had no problem establishing a good rapport with me. It was just very refreshing to talk to someone who focused on the needs of the customer.