Mundy's Collision Center

I usually treat business dealings the same way most companies treat the customers. Most companies provide a service, you pay for said service and they move on to the next customer. I never, ever-ever leave reviews, and rarely experience a cause to. That’s why my opinion and experience should be taken verbatim. If you’re fortunate enough to get any customer service in today’s times you’re lucky, to say the least.
My experience with Mundy’s Collision Center was AMAZING! I walked into the place with NO APPOINTMENT (based on a referral) and was immediately greeted in a very friendly and professional manner. The entire front office staff are an AMAZING team of people! They all do a great job of representing the company. Being in the business of dealing with customers who aren’t at the happiest time in their lives (damaged vehicles) this kind of customer goes a long way!
My first interaction was with Nicky in the front office. She exudes a very pleasant & positive energy. She then turned me over to Michael, who did my estimate. He knows his stuff and is very detail oriented. He too, made a bad situation (temporary loss of my veh.) feel “not that bad”! He gave me a completion date and stuck to it even though there was no pressure to do so. Next was the drop-off of my veh. at which time I met Pam (or as my Wife calls herself Pamela). As with all the others she was a true compliment to the company and pleasure to deal with.
The workmanship by the guys (in the back) was outstanding! And I was reminded NO less than 3 different times, that the company stands by its work with a LIFETIME guarantee on any repairs they’ve done!
I had plenty more to say, but I know it’s supposed to be a review and not an essay!
Anything less than what I’ve said would be a disservice to a great company and all of the staff!
Customer Service Is A Thing Of The Past, but not with this company!!! You won’t regret it

Mundy's Collision Center was excellent in every aspect from beginning to end with repairing our vehicle , keeping us updated almost daily, lending us a rental vehicle once the insurance company stop paying for our rental..to getting our vehicle back looking better then new ! Thank you very much Nikki , Pam and Mundy's as a whole ...Much respect and appreciation !!!!!!

Amazing service! My car looks so great! It took a while for them to get it back to me but that was not their fault it was something about the manufacturer and parts. In the timeframe they had my car, they gave me updates every single chance they can even when there was not much of an update. I appreciated that ever so much! My sister recommended them to me and I’m recommending them to everyone.

I found Mundys to be very customer oriented. From the initial inspection and looking at our insurance estimate, they had some key points to bring up with the insurance company so that we won't be surprised with charges that wouldn't be covered. I appreciated that fore thought.
The job took a bit longer than I expected but the finished job was great and it looked as if nothing had happened. I've used them yrs ago and it was great then and they certainly didn't disappoint this time. I wouldn't hesitate to recommend them.

I had a truly exceptional experience with Mundy's Collision when I brought my truck to their certified Nissan Repair Shop for an assessment. Although my initial intention was to repair the rear fender, the collision repair expert at Mundy's Collision discovered that the frame was bent, ultimately resulting in my truck being deemed totaled.

Throughout this difficult process, Mundy's Collision provided me with unwavering support and professionalism. They promptly communicated their findings about the bent frame, ensuring that I had a clear understanding of the situation. Their honesty and expertise were evident, as they prioritized my safety by recommending against repairing a vehicle with structural damage.

Mundy's Collision went above and beyond by assisting me with the insurance claim process. They kept me informed and provided guidance every step of the way, making a challenging situation more manageable. Their dedication to customer service and commitment to transparency were truly commendable.

While my truck was not repaired by Mundy's Collision due to the extent of the damage, I am grateful for their expertise and willingness to prioritize my safety. Their support throughout the insurance claim process was invaluable, and I highly recommend Mundy's Collision for their honest assessments, exceptional customer service, and professionalism.

Even though my truck was ultimately totaled, Mundy's Collision has earned my highest praise and a well-deserved five-star rating for their outstanding support and commitment to their customers' well-being.