Commercial Tire

UNMATCHED CUSTOMER SERVICE!

My first time at this establishment was a few weeks ago. I had stopped in without notice to get a slow tire leak looked at. Cody graciously squeezed me in and said they'd take care of it at no charge. Within 30-minutes, they had replaced my valve stem and had me on my way. This efficient and unexpectedly friendly experience brought me right back the following week.

I've since had a couple sets of tires mounted and balanced here. I have dealt with both Cody and Dave on a few occasions, they are both extremely down to earth, respectful guys... real class acts. They are genuine and sincere in their willingness to help, despite being extremely busy as is clearly evident. Their estimated completion times are met as expected and their communication is wonderful.

Think you've found a better deal on tires or service? Definitely get in touch with these guys first. While they are already very reasonable in their pricing from what I've seen, they will likely price match any competitor. The outstanding customer service and quick turnaround time is just added value.

I easily pass about 7-10 tire shops on my way there, but dealing with these people makes it absolutely worth it. They are also an employee owned outfit, so supporting their growth makes a difference. I'm set to take one of my cars in for an alignment soon and will update/add to the review once the work is complete.

We just love Commercial Tire in Caldwell. Have used them for truck, horse trailer needs, plus many things under the hood.

Recently bought a Jeep. The tire sensor is quite sensitive, continually showing each tire with their own individual pressure. Spur of the moment, Commercial fixed the issue quickly at no cost. Thank you Rocky for all of your help!

All I can say to the Nay-Sayers is.... "Rubbish!" This shop is very busy (I'd suggest making an appointment if available) being the best tire/full-service auto shop in Caldwell. I pulled in on a Saturday and the lot was full. I simply talked to Dave who was very gracious and made an appointment to service my car the following Sat. Though still busy, and as they found I needed a part they did not have in stock, it took a bit of time. LISTEN, instant gratification is not an option in some cases. The service at this shop is the best I've experienced in my several years on the Planet. Todd, the floor manager was excellent. And the technician/mechanic (Angel) that worked on my car, was truly an 'angel'. So much so I gave him a little extra for his hard work and great attitude in the 105 degree heat! Oh, and so you know, TIPPING is not illegal! Great job, CT of Caldwell! Congratulations to your team on excellent service and quality of work. What a great experience.

4 new tires for almost 1/2 the cost of les Schwab. I was also able to get the alignment done here as well. Something no other tire shop is able to do. The down side is that my scheduled 1 hrs appointment for all this ended up taking 3 hours.