Wentworth Tire Service of Chicago

• Miguel Delgado
  
  
  (December 29, 2018, 5:00 pm)

  Great service, staff very knowledgeable. Reliable work for all types of vehicles.

• Sam Wyntoon
  
  
  (December 20, 2018, 11:49 am)

  Professional, friendly and courteous! They provided GREAT and quick service!!

• Jordahana White
  
  
  (November 1, 2018, 3:55 pm)

  OK so the reason for this 2 star rating is because yesterday 10/30/18 I took my car in to be serviced for a wheel alignment. Jesse said that he would have my car repaired he asked another mechanic behind the counter if it can be finished today and they said yes, so I just got out of the hospital from having surgery and do need my car back right away so I left the car and went home to rest I wake up it's 5:30 I call the shop no answer so I had my sister drive me up there, I get their Jesse is standing in the doorway I get out of the car OK where's my car? He says Oh you wanted it back today? There was a misunderstanding. 1st of all people in business should not be shiesty if you're busy say you're busy don't do the customers like that. I needed my car for treatment the next morning, my car is how I get around I'm disabled and I really don't appreciate the fact that I didn't receive so much as a call. So I talk to him I say OK I'll pick up the car tomorrow he told me he would let me know if there is anything else that needed to be done to the car. I would be charged a service fee to look it over I said OK I left the car. The next morning I get a call saying OK the wheel alignment can't be done until you get your inner tie rod repaired on your right side passenger I said OK because I was referred to you guys. I was a referral from a close friend who trust you guys so, I trusted you. He calls the next morning says that OK you need n inner tie rod on front passenger side before we can put the wheel alignment and I said OK no problem do it. He said if there's any other problem I'll call you back and let you know so 30 minutes later I get a call back saying I need it a stabilizer link and that would eliminate noise that was coming from my car. Jesse then told me it should be ready by 11am. Again, no call so I go pick the car up. My bill was 298.00. He said everything is good the noise is gone. Ok, I'm satisfied. I drive it 2 blocks down the noise is still there I drive the car back to the shop Jesse says oh I need struts, I just had struts put on my car so my husband comes up there and my husband said that the struts were new on the car him and Jesse went for test drive come back he says he doesn't know what the sound is ma'am but I will look into it and call you back this was around noon on 10/31. It is 4:45.....NO CALL!!!!! All I wanted was a simple wheel alignment. He is a hell of a salesman because he up sold me for something I didn't need. And I still dont have my car. So yesterday I was highly upset I was actually live it about my car. Today I am almost in a better place. 1st I really really want to thank the owner can for responding to my review so quickly he has a true concern for his customers that is beautiful. Secondly my car still not fixed but they are doing everything in their powers to rectify the situation. Jesse actually is a big Teddy bear I really appreciate his patience and him being so accommodating because of the error and the miscommunication so I change my review status to 4 stars from to just based on customer appreciation thank you and please please fix my car. Almost satisfied customer

• Fred Roseman
  
  
  (October 18, 2018, 2:16 pm)

  The visit took longer than expected but went well overall. They told me that it would take an hour to get started so I was able to go get breakfast instead of waiting.

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Auto Parts & Supplies in Chicago, IL - myservicemonster.com

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