Normalcy Home Health

• Michael Stanley
  
  
  (November 1, 2021, 7:09 pm)

  This group really understands what Customer Service is and how to do it right! Steve was awesome and Evan was great. They really took good care of me and mine quick, well done, and reasonably priced.

• Andrea Schmidt
  
  
  (September 13, 2021, 9:57 pm)

  Just moved to PA 3 weeks ago and I took my van to Mr. Tire in Monroville because the front drivers tire just didn't look right to me, not to mention the other 3 tires were looking a little "shady" to me. I was told that they looked fine but the manager did make sure that they had the correct air pressure. However, yesterday while out on a picking up a customer's order (I'm a DoorDasher), I cleared a curb but something still managed to puncture the passager rear tire. This is my first mishap with a tire and my anxiety was off the charts. While waiting for the tow truck which took 2 1/2 hours, I decided to look for service shops. I wanted someone pretty close to my home and there were 2 places. Even though there is a place closer to me, Monro had a better review and they are only a mile and half from where I live. When I finally got to Monro's, I was talking to Steven and he was able to make me laugh and calm my anxiety down. What's more, Bill drove me home. That's going above and beyond the call of duty. I do have a tire and wheel protection agreement from the place I bought the van but come to find out the company said that they denied the claim because the tire was too "bald." After talking to Steven, I decided to get 4 new tires and an alignment. Steven totally took care of me. He said there is a special going on, buy 3 get the 4th one free. He was able to give me several discounts. Monro Auto Service and Tire Center will be my go to place for all my tires needs. Thank you Steven and Bill.

• Morgan Purchase
  
  
  (August 25, 2021, 3:53 pm)

  Always fast and convenient location. They were the ones to make things right after another shop had done a bad brake job almost resulting in an accident. I had my vehicle towed to them that morning and by mid afternoon it was already ready for pick up. When I called they had an outlook of "how can we get this done" vs a usual shops attitude of you inquiring about their schedule in the case of an unexpected emergency.

• Lynn Bobby
  
  
  (July 30, 2021, 11:54 pm)

  Great first time experience! I stopped by without an appointment. Steve and Evan quickly diagnosed the issue, ordered the parts, got my car in quickly, provided updates on the repairs and had it ready on time. I’ll definitely be back!!

• Lisa Dean
  
  
  (July 8, 2021, 7:26 pm)

  Great and efficient service. Very friendly and sincere. Not looking to take advantage and sell a female a service not needed.

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