Public Storage

• Andreas Charalambous
  
  
  (January 27, 2019, 1:47 pm)

  Irene was extremely helpful. I couldn't get through the day without her. She rocks

• Sharon Menard
  
  
  (January 22, 2019, 7:53 pm)

  I came in today to inquire about renting a unit.Irene was very helpful and professional making sure to explain everything. After giving me the pamphlet with all the sizes I told her I would discuss the size with my husband and we would definitely be back.

• john doe
  
  
  (January 21, 2019, 11:21 pm)

  WARNING... This five star is for the fabulous, wonderful, & pleased to say one of the BEST managing staff in the Elgin community that represents Public Storage. (Irene)
  I love the attitude, the respect, and honor to work with when it comes to customer service when dealing with Irene. She not only keeps this place running but seems to have more protect acknowledgment than her higher superior. I'm not a big advocate of the General manage nor his code of ethics when it comes to the horrible individuals you call staff members he decides ti hire. I believe I was racially profiled and felt discriminated when dealing with a young lady that called her self a team member!! I'm a consumer like no other, and my money is good anywhere... I WILL NOT BE TALKED TO OR TREATED BY ANY: UN-EDUCATED, LOW CLASS, (G.E.D.) STATISTIC. BY FAR ITS VERY UN-TASTEFUL NOR A PLEASURE TO SEE MYSELF SPEND MONEY, OR ASK FOR SERVICE FROM ANY INDIVIDUAL. THAT USES THEIR HAIR COLOR, STYLE, LOOK, OR **NASTY ATTITUDE** IN ORDER TO ADDRESS, IDENTIFY, OR SHOW THEIR PERSONALITY. NOT only is my money or service not good enough, but I guess in 2019 eye contact doesn't mean S@!# when dealing with customers and its more important to be on the company phone laughing and talking to others as if the customer don't exist. ( Facts; check the cameras). OVERALL THEEE worst experience my last week of dealing with, and doing good business with while dealing with horrible staff member and general manger that I believe is supposed to stride off of the customer and energy that's brought to the table...... SMH
  
  AGAIN IRENE SAVED THIS COMPANY & ITS NAME FOR THIS LOCATION. I cant blame all the apples because of the two ROTTEN ones that fell from HELL to EARTH.

• arthu perez
  
  
  (November 21, 2018, 1:16 pm)

  Irene was such a wonderful help. Explained everything to us and made us feel that our stuff was truly safe. Wonderful lady and good facility. Clean and tidy place.

• Jean Schneider
  
  
  (August 22, 2018, 6:04 pm)

  Irene was very pleasant and helpful in helping us select the storage space and location that will best suit our needs. She explained everything thoroughly to me and made sure i was satisfied with storage space selection. I would recommend this facility as a good choice when seeking storage space long or short term

Public Storage | Elgin, IL 60123 | Self Service Moving and ...

Public Storage The Real Self Storage Experts-24 hour storage facilities. 665 Big Timber Rd Elgin, IL 60123. Write a Review (224) 276-6664. OPEN - Closes at 06:00 PM.

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