Address: | 1020 S Northpoint Blvd, Waukegan, IL 60085, USA |
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Postal code: | 60085 |
Phone: | (847) 665-8450 |
Website: | http://www.theglassguru.com/gurnee/ |
Monday: | 9:00 AM – 4:30 PM |
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Tuesday: | 9:00 AM – 4:30 PM |
Wednesday: | 9:00 AM – 4:30 PM |
Thursday: | 9:00 AM – 4:30 PM |
Friday: | 9:00 AM – 4:30 PM |
Saturday: | Closed |
Sunday: | Closed |
I had 2 windows replaced with the glass Gurus and they did a great job! The owner is a true businessman that's all about marking things right and the customer happy. My new go-to shop for window repair!
Tom and his team do an excellent job! They have made several glass repairs in my home and even repaired the glass in a frame. They are outstanding and incredibly friendly and professional!
They did a good job on our windows! My neighbors also used them and they were happy as well.
On 07/12/2018 All issues have been resolved to our satisfaction and would recommend. Tom Jr. did a great job to fix all issues.
The only reason we went with Glass Guru was because they could get the replacement sashes we needed. We spent over 10k and at first all went well, but we needed some warranty work and hardware replacement for a window that blew open in a storm. I specifically requested both top and bottom hardware be replaced, but they only replaced part of the hardware and now we have a problem opening the window. In addition I found a lock on another window which they had replaced and now we cannot unlock so we cannot use that window.
The typical response is it's usually due to age or something that's not their fault. You will experience arrogance and apathy if you have problems.They offered a small refund and explained that since we did no longer see eye to eye they would no longer provide service, but in there contract they are legally required to service any warranty issue.
I retired from the window business after 40 plus years and know poor customer service when I see it. Both owners Tom Sr and Tom Jr tell a good story, but practice poor business customer service. I was not harsh nor rude to them just wanted what I paid for. You can also see my review on Yelp. There are many companies out there that can do a fine job and we do not recommend Glass Guru
I loved working with the Glass Guru. Tom, the owner is very good and knowledgeable about windows. He is also very hands on which I like. He replaced a lot of our windows for us and he is reasonable. I highly recommend them - very professional and excellent to work with.
847-665-8450. Home; ... the founding franchisee and owner of The Glass Guru of Gurnee. ... What first attracted me to The Glass Guru was the unique repair process we ...
(847) 665-8450. 847-665-8450. Home; Restore. Window Restoration; ... Just call The Glass Guru and well help you get it fixed in a timely and cost-effective manner.
Since 2004 The Glass Guru has been devoted to helping homeowners with their glass and window repair needs. We have over 100 locations across the U.S. and Canada to service our customers. The Glass Guru of Gurnee in Waukegan, Illinois ...
(847) 665-8450 The Glass Guru of Gurnee 5 years in business 1020 S Northpoint Blvd ... The Glass Guru of Gurnee is a window and glass retail, installation, and service company.
The Glass Guru of Gurnee; In mybook ® : Home Collection ... (847) 665-8450. CLOSED NOW. ... The Glass Guru can help you solve your foggy window problems at a ...
The Glass Guru of Gurnee. Business Information (847) 665-8450 The Glass Guru of Gurnee 5 years in business 1020 S Northpoint Blvd Waukegan, IL 60085-8213 EMAIL WEBSITE ...
Dealer Locator: All Services in Illinois. ... The Glass Guru of Gurnee. Waukegan, Illinois. 847-665-8450. Services: sales, installation (click a column header to sort)
This can lead to condensation between the panes and the glass looking foggy, wet or dirty as well as degrading the window's insulating ability. Utilizing cutting-edge window restoration technologies, The Glass Guru can help you solve your foggy window problems at a fraction of the cost of replacement.
The Glass Guru estimators and installers are window experts and can help guide you to make the best decision for windows that will fit your needs and budget. We offer several brands with multiple styles and options to choose from to get just the right look and feel for your home.
Business Directory Information on every company and professional ... The Glass Guru. ... Phone: (847) 665-8450. Description: Window Restoration and Replacement ...