Personalization Mall

I ordered 2 items a couple days apart for the first time this year. My first item came very fast and was absolutely beautiful. My 2nd item never came. It seems it was lost by UPS. I contacted customer service and they reviewed the shipping info and promptly sent me a replacement item. It arrived in 2 days and was just stunning. Great quality and great customer service to rectify the shipping mishap.

If I could give more than 5 stars I would! I order from here every Christmas. This year I ordered personalized stockings for my family of 5. My items were promptly made and shipped but then FedEx lost the package. With my Christmas party fast approaching I contacted personalization mall and spoke to a wonderful customer service agent and without any hesitation she said that she would have them remade. I asked her how quickly it would ship because my Christmas party is 4 days away and she said she would put a rush on it. My stockings are here and look amazing! They arrived just in time for tomorrow's party. Thank you personalization mall for coming through for me.

This review is for delivery as a truck driver. This place is fast unloading and very friendly employees. Plenty space to move around. Receiving door is by door 41, all the way in the back.