Hare Estes Collision of Carmel

I went during a holiday visit back home to Miami and had great experience at this dental office. Yanetzi, the treatment plan coordinator, helped me make an appointment that worked for my disordered holiday schedule and found me the perfect appointment time slot in a short notice. She also handled all of the insurance stuff and helped make sure I paid the lowest price possible. The manager Michelle was nice and welcoming, and Dr. Ramirez and Nelly the hygienist were very kind and patient and made sure to provide me with plenty of care and were happy to answer all the questions I had. Would definitely recommend to friends and family.

The wonderful Registered Dental Hygienist, Maylenis Ivar, is the best dental hygienist I have ever had in 40 years and 4 States. She is super professional, knowledgeable, and friendly. She makes you feel like you're a part of her family and that helps diminish my dental drill anxiousness.

In the last year, it is noticeable that Towncare Dental office has increased its level of care standards, professionalism, and friendliness.

Staff, whatever you did and are doing, keep it going! I recommend you to my friends and family!
Thank you all and especially, Maylenis!

Absolutely love coming to this office, Nelly the hygienist does the best cleaning, very gentle and explains my areas of concern in detail. The manager Michelle always addresses any questions I have and takes the time to call me back. The girls in the front are amazing as well always happy to greet me and very professional. Highly recommend!

my wife's Mercedes was rear ended, and I took it to Hare Estes Collision center, I love the fact that there is Enterprise right next door, very convenient...... They did a phenomenal work, it looks brand new... Jason Story and the team kept us in the loop and we got our vehicle the day it was promised and it was washed and squeaky clean... thank you Jason and Hare Estes Collision... I hope we never need your services but if I do or know anyone needs body work I will send them your way.

UPDATE: The manager, Jason, was very apologetic and willing to go above and beyond to make sure I was a satisfied customer. He took note of my review and admitted where the areas of improvement were needed at the center. I appreciate the diligence in making me a happy customer. THANK YOU JASON!

I was in a fender bender and decided to take my car to this place due to Enterprise being connected. I went in for an estimate and was told to return 8/10 to drop my car off. When I returned 8/10, the receptionist had no knowledge of me being scheduled to drop my car off. She made it sound as if I randomly decided to drop it off that day. Thankfully she got everything figured out with the estimator. Weeks went by and I didn’t hear from anyone. On 8/24, I received a text and a call from the estimator stating they had finally begun the repair process. My rental was set to be returned 9/2 and my car was supposed to be finished 9/3. I decided to stop at the collision center to get an update on the progress of my repair. I found out from the receptionist that my car definitely wouldn’t be finished on 9/3. While there, I spent quite a bit of time going back and forth with the manager on their lack of communication and trying to figure out my rental car situation. An agent at Enterprise made a comment about me being the third person that day so far to extend rental services due poor timeliness from the collision center. It seemed to me as if my car had sat for two weeks before they even started working on it. Manger claimed it took them two weeks to take my car apart and order parts. I will never know the truth since I never received updates during the repair process. Manager stated they would help cover some of the cost for my rental and I have yet to hear from him. I will say the manager, Jason, was very nice as was my estimator but unfortunately friendliness doesn’t pay bills. Gave them two stars for the actual repair and cleanliness of my car at pickup.

Took my car that is only a year old with 6500 miles in for hail repair. Literally as soon as I got said car back, my drivers side seat squeaks constantly. Update: The manager of the location reached out to me. We couldn’t figure out the source of the seat squeaking but they did fix two small things that were bothering me inside the car. They even gave me a ride home and dropped the car off for me. I appreciate them reaching out.

Estes Collision did great work. They worked my vehicle in earlier than originally scheduled. It is appreciated.

Scheduling the appointment was easy and quick. They were prompt and ready for my car when I arrived. Everything was clean, well maintained and professional. I felt confident in the services being performed and the prices that were quoted and charged. I know I will get reliable, dependable and professional service and value.