Matt Sims: Allstate Insurance

Matt and his team provide me with very professional help for my home, auto and umbrella policies. He and his staff are extremely responsive and a pleasure to work with. I would recommend this agency without reservations.

Friendly service and a great staff to take care of you.

Excellent customer service!!! Matt has great, caring, educated, and knowledgeable agents working for him. The values and integrity displayed separate this agency from the others.

Kara always goes above and beyond her job detail to help. Quick, friendly, caring, and educational service! First agent I’ve trusted that has me and my family’s best interest in mind.

Although I primarily work with Kara, I have had the pleasure of working with Matt and Emily. Service is just as great. Very kind and friendly.

I’ve experienced agency owners, name on the door, not taking calls or being too busy to speak with me, the client!! Now if I want or need to speak with the agency owner I can. Matt takes the time and is involved with his clients. He isn’t just a name on my proof of insurance or the door.

We all have to pay for insurance but we do get to choose what company we pay. Value and service are worth it to me when it comes to insurance. I can’t always be happy about paying for it but at least it’s with an agency I know cares instead of a random call center service agent that I can’t trust is licensed or educated in Kansas state insurance policies.

I would recommend Matt Sims Allstate Agency in Wichita to anyone in the surrounding area. With this Allstate Agency I do feel like I am in “good hands”!

I appreciate all the hard work that the Matt Sims Agency did in helping me through my claim. A special thanks to Kara Ayers for all the follow-up and keeping informed during the claim process. She went the extra mile making sure everyone was on the same page. The Matt Sims Agency is all about customer service. A+

If you are looking for a local agency to have your best interest at heart and mind then this is the agency! Excellent customer service from agents that personally care, educate, and advocate for their clients.