Janie Ravizee

Their pricing was better than others and it was less costly to rent here and have the truck for 24 hours vs a handful of hours. We were able to drop off the truck sooner even though they were closed and at our convenience. The truck was immaculately clean inside and out. We had to ask for instructions on how to pull the ramp out, etc. it is surprising they rent trucks and hand over the keys with no instructions, like avoid Storrow drive. They take a deposit and once you return and they check the mileage and gas level, they promptly refund your deposit. I would rent from them again.

Kudos and much appreciation to Courtney and the service team at Penske North Boston, Medford.
I came in from out of town with a blown airbag and Courtney and her team went out of their way to make sure I was taken care of despite the current challenge getting parts. Watching how everyone interacts here, would surely make any other team envious. Great bunch and strongly recommended.
Clinton Holdings, Nova Scotia Canada

My U-Haul rental fell through and I was panicking. Gino at Penske took my call just as they were about to close and went out of his way to help. The truck was way nicer than the ones at U-Haul, and you can't beat the customer service. Yes they're more expensive, but I'm a Penske customer from now on.

Very easy to work with. After having a truck reserved with Uhaul for a week, the day before I was to pick up I got a call from uhaul telling me they could no longer provide a truck; 10am on a Friday 2 days before the 1st of the month (when everybody needs a moving truck). Penske not only worked with me to find and rent a truck, the GM of the Medford location guaranteed there would be a truck (which is what I thought a reservation did) which was a lot of weight off my shoulders inna stressful time. Couldnt speak more highly of the GM and Penske.