Pilot Travel Center

Night manager was very kind and helpful after a fire had closed off a handful of the truck parking spaces. Found room for a handful of us coming in late night and went above and beyond to accommodate for something out of his control. Makes truck drivers feel appreciated and welcome. I'll stop here every time I'm on this route.

I haven't really felt motivated to review a gas station before, but my experience here today was positive. I can't speak to the amenities for truckers, like showers, but the bathrooms were clean and the staff was exceptionally friendly. The folks stopping through were all good friendly people too, I ended up having a nice conversation while picking out a drink before I got back on the road.

From the old reviews this sounds like a place to avoid, but my experience today has me planning on making this my pit stop on the way back.

This place has two pilots on both side of the freeway 😂🤣. Checked out both and chose this one. It looks like they are working hard to update it and parts were under construction but still clean. The showers are the biggest that I’ve ever seen. Water is a bit wonky at times but got very hot. The best part about this place is the employees. Nicest most considerate employees I’ve ever had the pleasure of meeting especially at a Pilot. Especially Zack (Jack?) thank you so much!

Exiting off of exit 28 going North toward Cincinnati, the Pilot that is referred to here is the Pilot on the right or the one NOT having the McDonald's on site. My pick of the two at this exit would be this one. The staff most time, all times I have patronized it, clean, orderly, and always a little exciting to "window" shop. I give it a 5 star rating every time I have visited. This Pilot is very uniform. Easy 5 stars