Verizon Authorized Retailer – Cellular Sales

• Scott Hess
  
  
  (September 11, 2018, 10:48 am)

  I went to the Nottingham Md. store to get a new screen cover. The young sales lady I worked with was super friendly, and advised me, I was able to upgrade my phone. I didn't want to upgrade, but once she filled me in with the savings I would see, I chose to purchase the new phone.
  During the process my sales lady explained everything in detail, and very clear. I must say, she was an absolute pleasure to work with.
  On top of getting a new phone, and saving money from doing so, my sales lady even after the sale kept in touch with me, asking if there was anymore she could do to help. I have never had ANY sales person contact me, about anything after the sale was made.
  This just proved to me that she really cared about her customer, and I am grateful to have had her as my sales person. I have dealt with this store before in the past, and had a bad experience, but this young lady changed my views about this store entirely.
  Oh, and YES she still keeps in touch with me, asking if my device is working properly, and even to ask how I am doing.
  I want to Thank my sales lady for a pleasurable experience at the Nottingham, Md. store, so THANK YOU!

• I Rep Bmore
  
  
  (September 6, 2018, 5:47 pm)

  As soon as I came I to the Verizon store a woman by the name of Katie welcomed me as well introduced herself to me. She answered all of my questions, checked my account and got me on a better plan than before. Need more people working for your company. Because of her I'll be returning soon.

• David Johnson
  
  
  (August 26, 2018, 10:34 am)

  I came in this past week to activate a phone and upgrade my plan. I cannot say enough good things about Ms. Darla who took care of the whole process very quickly, very professionally and pleasant throughout. She patiently answered all my questions and made my day. Thank you!!

• Gail White
  
  
  (July 9, 2018, 3:42 pm)

  My experience was amazing!!
  I had a lot of changes with phones and purchasing a new phone and I-pad. My sales representative was extremely customer service friendly-over the top!!
  She went above and beyond to help us anyway she could and made multiple follow up calls to assure everything was going well.
  This is the second time she has helped us with phone upgrades and I couldn’t have asked for a more positive experience.

Verizon Authorized Retailer – Cellular Sales ...

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