DBK Wellness LLC

I wish the usps in Medina (where I live) was this nice. The staff was helpful and friendly, hardly had any wait either of the times I've been.

Conveniently located next to the high school. People inside seem nice. Parking lot a little bumpy but not bad.

Best customer service hands down! Went in with a few packages that I wasn’t sure how to ship, a supervisor heard me and she offered to show me everything I needed and she went above and beyond to get the best rates for me. She had me in and out in less than 5 minutes. Also my Aunt had her identity stolen and she was in a fragile state, she went to the branch and they were again super kind and helpful and led her in the right direction. The place is clean and everything was in order including all shipping supplies I needed. Was very impressed!!

We do the best we can. Just like any other place of employment - you have good and bad employees. It is not an easy job. We are humans and make mistakes like everyone else. We are timed, followed, monitored, deliver in any kind of weather, many of us do not stop from the time we swipe in until the time we swipe out. Not to use the restroom or eat. New carriers get brought on all the time and if they don’t know the route - things may get delivered wrong or not at all. Even harder when you don’t know the area. Please understand that we deliver anywhere from 100 to 600 packages a day on top of the mail. Personally - I walk anywhere from 12 to 16 miles a day, climb at least 20 flights of stairs all while carrying up to 40 pounds in my bag and arms.