Address: | 250 1st Ave, Needham Heights, MA 02494, USA |
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Postal code: | 02494 |
Phone: | (781) 449-1900 |
Website: | http://www.blackbox.com/ |
Monday: | 7:00 AM – 7:00 PM |
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Tuesday: | 7:00 AM – 7:00 PM |
Wednesday: | 7:00 AM – 7:00 PM |
Thursday: | 7:00 AM – 7:00 PM |
Friday: | 7:00 AM – 7:00 PM |
Saturday: | Closed |
Sunday: | Closed |
I’m not sure where the customer service representative is located but the gentleman named Larry went above and beyond, spent over an hour on the phone to fix an issue with one of their devices, he researched the specs of my other devices to narrow it down and did not give up. Literally the best technical customer service I ever received. Well done!