Accurate Auto Care

• Erik Haan
  
  
  (May 14, 2019, 10:16 am)

  I'm so happy to have a Toyota / Lexus specialist so close to home.
  
  I've taken my Toyota Camry here a few times and Bernadette, Peter, and the rest of the Accurate Auto Care team have made me a loyal customer.
  
  Bernadette always expresses being happy to see me and remembered my name after just my first visit. That's not a fluke, either. I heard another customer express surprise Bernadette remembered him because he had not been to the shop in a long time. Taking the time to remember your customers is a surefire sign you value their business.
  
  But an auto repair shop is only as good as the quality of the work they do. And yet they match the kind and personal service at the front desk with thorough work in the shop.
  
  My second visit was for a noise coming from my car's front end. Prior to visiting Accurate Auto Care for the issue I brought it to a Toyota dealership (figuring a dealership would give the most-thorough look at everything). The service advisor there claimed there was nothing wrong and sent me on my way.
  
  The master techs at Accurate Auto Care saw it differently, though. While they couldn't pinpoint the precise cause of the noise they identified three things it could be and offered a relatively-low-cost solution. They adjusted the rubber mounts holding up the hood when shut, installed a noise kit on the plastic engine shield beneath the car, and tightened the strut mounts. The annoying noise I was hearing over big bumps disappeared. Me? Happy customer!
  
  There is so much more I could say - even after just a few visits - but I know you're not here to read a book. The best summary I can give for this shop is if you bring your Toyota or Lexus to them your vehicle is in better hands than if it was at the dealership. You're not working with a junior mechanic who is only adept at oil changes. Your vehicle is in the hands of master technicians.
  
  And you won't have to introduce yourself each visit to the service advisor du jour. You'll work with Bernadette, who will even give you her mobile number so you can text her anytime you have questions about your vehicle or want to schedule an appointment.
  
  I'm so happy I can refer my wife - who also drives a Toyota - to Accurate Auto Care. I love supporting local businesses which care about their customers!

• Cassandra Robeson
  
  
  (August 5, 2018, 5:48 pm)

  Fantastic and compassionate family-owned place.
  
  Bernadette is a sweetheart and even gave me a ride back to work so I didn't have to walk!
  
  The mechanic knew his stuff and was straightforward and descriptive.
  
  Purchased this vehicle from Campos Detailing which was "Guaranteed to pass MA inspection." After pleading with the guy at Campos to get a new battery, which was covered under my warranty, he finally gave in after a week of me having to rely on strangers for a jump start any where I'd go.
  
  Check engine light was on on these wonderful people we able to uncover three transmission and three engine codes as well as something wrong with the brakes. They advised me that it would take more than the 2250 that I paid for the car to get it working again.
  
  Compassionate and honest people!
  
  Brought it back to Campos Detailing and he laughed in my and said it is fine. It has failed inspection and Campos refused to do anything for me. It has been two months now and Campos Auto took my money and kept my car, which I should have used the money to repair instead of wasting it on this lemon. I will be getting a lawyer.
  
  Thank you so much Bernadette and the rest of the Accurate Auto family to help ease my situation and for all of your help with everything!

• Steven Dubois
  
  
  (May 25, 2018, 8:22 am)

  I have found my mechanic! Bernadette at the front desk was so nice and very responsive. I needed to have one of my work vans serviced in a pinch. She fit me in that day and called me as soon as the work was done. Very happy with the service. 5 STARS!!!

• Sharon Montani
  
  
  (March 16, 2018, 8:25 am)

  They are the most honest, trustworthy, and friendly people! I am so happy I took my car here and you will be to.

• Katherine Valdez
  
  
  (April 21, 2017, 7:03 pm)

  They absolutely took great care of my car and gave me a much better price than anywhere else. Its been about a month and a half and my corolla runs like a dream. I recommend this place to anyone who wants a great job done for reasonable price.

Auto Repair Milford, MA | Car Repair | Accurate Auto Care

Accurate Auto Care is a growing neighborhood repair facility established in 2011. We are family-owned, built upon integrity and excellence. Please schedule an appointment with our friendly staff by clicking the Request an Appointment tab above, or by calling (508) 488-6636.

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