Farm Bureau Insurance

I've been with this agency and have been dealing with Telia and Rachelle since I was 16 years old! Telia has been there offering helpful, honest advice about car and home insurance for half of my life, quite literally!!!! Recently, I moved out of state and had to leave Farm Bureau. I can't explain how rare a business like this is to come by. They make it feel like they're family, personally helping you resolve your issues. Once my mortgage was absolved and transferred to the buyer, we moved, we've had little cell service in the mountains. Rachelle contacted me to tell me I deserved a refund. I never asked for a status on the refund, she emailed me daily with updates. I assure you, these women make this agency the best business I've ever dealt with. I haven't once regretted moving until now, realizing I'll probably never come across such an amazing helpful customer servicing business as this one. Thank you for years of great service, ladies :-)

They are very willing to work with you and up front with every

Love coming here! Such wonderful people with great manners! The receptionist, Rachelle, is the most wonderful young lady, so kind hearted. Telia is also a hard working individual wouldn't be the same without her. Denise, the woman in charge of it all, is probably one of the greatest people I know. Farm Bureau in Richmond is a 10/10 establishment I would recommend it to anyone.