Sam's Ferndale Grill

Very good experience with Northwest Self Storage. Matt area Manager made my transition into our storage unit go smoothly as possible. Highly recommend!!!

This Storage Facility and their Agent James deserve 10 stars!
I called very frustrated and annoyed after receiving very poor, rude customer service from a competitor. UHaul gave me information on units available at NW Self Storage. I started to reserve my unit online, had a quick question so called the facility DIRECTLY and James answered and willing to help. He answered my questions promptly and asked if he could finish my reservation for me!! He told me I was all set. This entire process took less then 10 minutes! Before ending our call, he informed me what type of lock I should get and that I should receive an email with my unit# and gate code.
I have to say....I was previously at one of their competitors and mentally I had to GET OUT immediately. We had an emergency and the 1-800 staff were so rude I finally hung up. My husband called back because it had to be resolved, he also hung up because of the way he was treated. I then went to THREE of their local facilities and there was NO ONE in the offices. "Call the 1-800 for assistance"
If you want the best personable, fast service, PLEASE PLEASE go to NW Self Storage. You can talk to a PERSON at a local number, nd at that particular establishment.
Thank you Northwest self storage and thank you James!!

Super easy to get a unit and at a amazing price as well. Well maintained. Very helpful customer service and professional.

Matt was exceptionally helpful! He took us through the whole process of getting a unit easily and seamlessly. Prices are reasonable, units are very clean. This will make my move here so much easier!

Delicious food. I had 6he chicken & cheese omelet & the chicken is grilled & seasoned to perfection & it's all the way through the omelet.
My girl had the fish & chips & of course I tried hers & that was delicious too.
Our waitress name was Carmen & she was 1 of the best waitresses that I've EVER had at an establishment. Very attentive & kept making sure our beverages stayed full. I definitely recommend this place for food.

Fantastic service! That’s the first thing I have to say; very kind and hardworking crew. I can easily see this becoming a local breakfast spot.

Although short staffed! They got the food out to customers it was my first time there and my server Angie killed it! She waited on tables and ran carryout!!! She deserves a raise, she was polite ,smiled, and had just a respectful way about how she approached everything. Best server yet!

My husband and I decided to go have lunch at our favorite lunch spot. Once again, awesome service. This is a norm, but I finally decided to write a review. Bella our server, went over and beyond to make sure that our dining experience was amazing. And it was. Kudos, to the super staff here at Sams’! FYI, Honey (another server) takes great care of the patrons too!🥰🥰🥰