AT&T Store

We went to the AT&T Store on Novi Road in Novi today. We had several items of business to take care of, none of which involved a new phone (they're paid on commission). The three gentlemen there were fantastic at assisting us with all our needs - took about an hour. They were friendly, patient and very kind. A big shout out to Devin, Brad, and I'm sorry the name escapes me - but you all were wonderful - THANK YOU!!!

WOW!! Tell me about Customer Service!! I had the best yesterday at AT&T Novi Town Center. As I recently arrived in the US, it's difficult to get things because of a non-existent credit history but Travis and the Team went beyond the extra mile and helped me out to get a great deal!! Strongly recommend them. Completely opposite to the pathetic service I received minutes before from their competitor across the road.

The team at Novi store went above and beyond my expectations. They provided products, advice and support that improved my life. And I walked out spending a lot less than I expected. You should drop in the store and talk to them.

Just left your Novi MI store to try to solve a 4 week problem on my cell phone. Brad solved this problem for me and I HIGHLY recommend him as a problem solver and an all around good guy. What took me 4 weeks + numerous hours on the phone this took him 15 minutes to do....he was SO knowledgeable! Thanks Brad!

The best Phone Carrier Store Location I've dealt with over the years. ROB St. Charles is the Sales Consultant you want to talk too. He has helped me switch easy from Verizon to AT&T with no problems at all. Any questions I can call the store and he helps with a breeze. This guy should definitely get a Employee of the year award. Not to mention A Star Wars Medallion. Seriously tho, I can't believe the service I've had with AT&T and the help from this location. I'll be bringing my finance over to this carrier and look forward to a continued service with them. Thank you so much again for taking the stress of switching carriers out of the fraction.