Waterfall Jewelers

Waterfall Jewelers in Waterford has Fantastic customer service! I bought a beautiful sapphire ring that needed to be sized and they went above and beyond to get this done before Christmas for me. Every time I have went to their store (even during the Pandemic) I have always been greeted with a smile. Very knowledgeable and helpful staff! High quality jewelry-excellent jewelry repair services too! Thank you for making the Holiday season special! JC

When I got there they had just closed a 10 minutes prior but the gentleman named John stopped me before I left and let me in to do last minute Mother’s Day shopping. Great service and great people. Pandora is the place to shop the the jewelry you need.

Deanna was the main person who helped me here, she helped me find a gorgeous engagement ring and wedding band that fit most, if not all, of my criteria. She was super helpful and knowledgeable, and seemed enthusiastic about her job and was just as excited as i was about getting the perfect ring for me. Waterfall was referred to me by a friend who had used them in the past, and i would definitely recommend anyone i know looking for a nice piece of jewelry to go to Waterfall. Very happy with my experience here :)

I posted on their Web inquiry page about an interest in earrings for my 7-year old daughter. I received instant notification that they were closed and someone would be right back with me. First thing the next morning, Chris texted me different options within my price range and found me the best promotional price! I paid on-line, went that day to the store and they brought them out wrapped beautifully and cleaned my rings while I waited! It was all safely distanced and the easiest Holiday shopping I have experienced!!! I highly suggest this to anyone shopping for awesome quality jewelry! My Waterfall Jewelers experience was PERFECT!

Just an amazing group of people who all worked together to turn my mother’s ring into 2 pendants for my daughters. In addition, they helped us choose what jewelry of the estate to keep and what to sell (at a very fair price) and helped me design my dream ring with the proceeds. I would not hesitate to recommend Waterfall Jewelers to anyone wishing to custom design jewelry, sell gold, or simply shop. Family run for decades, this is my go-to jewelers.