Chelsea Hearth and Fireplaces

Between Beck, Ron, Jamie, and their show room, this place is the best. I have had 4 friends from Ann Arbor, and surrounding areas, who have had stoves installed or sold by them, recommend this ‘company’ to me and I can’t say enough. The business doesn’t feel like one, it feels like you are inviting them into your home, which you are, and they treat it and you, as such. The most respect, knowledge, and kindness. I’ve learned things about wood burning stoves that I don’t want to know, but I now do and am glad to have learned, thanks to the three mentioned above. My wife was totally comfortable having Ron over to give us a quote, and I know that can be hard sometimes with weird contractors these days. Ron isn’t that. He’s an honest, friendly, and hard working guy that has a great staff and I cannot respect that enough. Their show room is amazing, the options available are simply explained, there is no sales pitch, and the products sell themselves. Honestly, I would love to have these guys over for dinner once our stove is installed. I appreciate this company and they will have my business for a lifetime, as well as anyone who asked me for a stove place!

Jamie was very helpful and knowledgeable regarding selecting the right stove for my use. Ron, the owner, was quick to respond and got the installation correct. The installers were professional and courteous. This is not their first rodeo. The replacement of my old stove with the new Blaze King stove went flawlessly.
Regarding the Blaze King wood burner; I purchased an Ashford 20.2 which is amazing! The thermostatically controlled air control works perfect. Now I can dial in the heat output just like a wall thermostat. It will run all night on 3 logs. It uses less than half the wood as my old stove for the same heat output with little user intervention. I can't say how much I love my new stove and the service by Chelsea Hearth and Fireplaces!

Good location with a large amount of parking. Salesperson was friendly and informative and gave some demonstrations of the flame heights and colors of the electric fireplace that I was looking at. She answered my questions about how much it cost to run and how much space it heated. Also gave me pricing and her card, as well as hours that I could bring my husband back to see it. Store was clean and easy to look at all displays. I am pretty sure we will go back to purchase it.

Not only have I been incredibly pleased with Chelsea Hearth and Fireplace through the entire process from the sale through the construction, I'm extremely pleased with the awesome finished product. I highly recommend them to anyone who is looking to add a gas fireplace or replace one.