Address: | 5295 W Michigan Ave, Ypsilanti, MI 48197, USA |
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Postal code: | 48197 |
Phone: | (734) 572-0100 |
Website: | https://americanvaluestorage.business.site/ |
Monday: | 10:00 AM – 4:00 PM |
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Tuesday: | 10:00 AM – 4:00 PM |
Wednesday: | Closed |
Thursday: | 10:00 AM – 4:00 PM |
Friday: | 10:00 AM – 4:00 PM |
Saturday: | 9:00 AM – 3:00 PM |
Sunday: | Closed |
Units are not well maintained but cheapest in the area , secure property and very professional and helpful staff.
Very friendly and kind staff, I believe locally owned, good prices, easy and quick to work with, units are outdoors but clean and raised, you can use your own lock.
Really I'd do a 4.5 - because there isn't 24 hour access and the office isn't open 7 days a week. They're up front about all of that, and it probably adds to the affordability - just plan ahead if you're working on a deadline.
The manager and employees of this facility went out of their way to help myself and my parents move back to the area and store our belongings as needed. Their genuine interest in making our return as simple and cost effective as possible was head and shoulders above what the "franchise" type storage facilities offered. In addition to having the best storage unit prices in the area, their attention to detail coordinating our U-haul rental reservations made a stressful time much less difficult than anticipated. Very refreshing dealing with a business that cares about it's customers well being in a coordinated and professional manner.
The place is not very well maintained in terms of drive ways and landscaping but it would not affect me; I am not living there. As a storage requirement, they have best prices, monitored with 24/7 security cameras. The staff are very friendly , accommodating and professional. My situation was in conflict with their policies so I was about to look for another place. However, at that time the property manager Mr. Ravia walked in and sorted out the situation to my satisfaction. They know what customer service means. My only complain is about their office hours but it is not a deal breaker. However, every time I called post business hours, some one answered the phone and helped me. I would recommend this place to my friends.
My friends, I have been using this facility for almost 8 years. The manager, Ravi, is one of the most professional yet friendly and accommodating businessmen I have met in many years. I have, and still do, highly recommend this facility for it's management, it's security and in my educated opinion, the best price in town.