Sun & Snow Sports - Ann Arbor

Starting snowboarding at 28 was tough and overwhelming but after working with the experts at Sun and snow they got me everything I needed to learn and feel comfortable. Again when I got older I swapped my snowboard for a set of skis and took some of the cost off. Plan to continue to shop there for my kids as we get older and continue to need gear. Best place in metro Detroit hands down.

Just bought my first pair of new ski boots and Jon(? shoot I think that was his name) was amazing. I have a very wide foot and have never had a comfortable ski boot. He took the time to mold my liners and that didn't quite do enough so then he molded the boot shell. I thought I was being a PITA because he had to make several adjustments but he was so nice all the way through the process and made sure that I didn't leave the shop until the boots were comfortable. Highly recommend this shop for a custom boot fitting. As Jon told me, happy feet = happy skiing!

Brandon is the man!

I purchased my boots at a different bootfitter, and Brandon was able to perfect my fit and eliminate all pinch points for me. His knowledge on boot fitting is unparalleled, and I highly encourage anyone to come to Sun & Snow for their ski boot needs. They’re worth every penny.

I bought my ski boots at REI. I was able to have the boots heat molded to my feet but the boots still needed a little bit of an adjustment. I was disappointed to learn they really don't do much custom boot fitting. Even though I did not purchase the boots at Sun & Snow, they were able to accommodate me with an appointment. Upon arrival, Molly, the custom boot fitter, was very enthusiastic from the start. I have an unusual foot. Somewhat wide, high arch and an even higher instep. Molly looked at my foot and knew exactly what to do. After a number of adjustments, my boots now fit like a glove. Just in time for my upcoming trip to Big Sky Montana. What an amazing experience. I highly recommend Sun and Snow!!

I posted this review on the Plymouth location's site as well but you can find Rob and his staff at both locations and appointments are available!

You may not be an Olympic athlete but you can be fitted for equipment as if you were one.

If your feet have ever felt anything but warm, secure, and connected to your skis or board while on the hill you need to see Rob post haste with your boots which he can do amazing things with or to get new boots which is what this story is about.

"boot fitter" is a misunderstood title. If you have ever walked into a ski shop and had someone bring out boxes after a cursory measurement with a Brannock device and then the boot liners were heated up and put on your feet you did not see a boot fitter.

I have skied for 30 seasons consisting of 60+ days many times. I have never not felt pain until my feet went numb. I usually skied for an hour or two and then had to have my boots off for 10 minutes or so before cramming them back in and ratcheting them down to get the right pressure for precise turns.

Then came Rob, the boot fitter. I have an unreasonably strange foot. It is a collection of odd features that should not belong to the same boot. At the initial appointment Rob took all 90 minutes to discuss what I was feeling and looking for, inspected my old boots, took probably a dozen measurements in three dimensions of both of my feet. Tried on multiple liners and shells and determined the best boot for me which needed to be ordered. This cannot be overlooked, Rob ordered the right boot for me and did not try to push something from stock.

The delivery and fitting is where the the exceptional talents and skills of Rob become evident. In short, the boots were completely disassembled expertly by Rob, each component tested on my feet. Blow torches, a drill, sharp things, screwdrivers, boiling water, a press, probably some ancient relics, and an attention to detail I have rarely observed (and I am an engineer!). I left the shop hours later with boots that felt right, had custom foot beds, heel wedges, better screws, an aftermarket power strap, a customized shell, customized liner and very low expectations after 30 years of painful feet.

I include the picture above because I skied for 6 hours and never actually took the boots off. There were a few little pressure points but nothing near what I had felt before. The next day all but one of the points were gone and I had boots that were carving cord, zipper lining moguls, sending jumps, dancing around trees and I never had to tighten my boots to get extra leverage. My feet just felt comfortable, warm, secure, and connected to my skis. Rob had me bring them in for a followup and corrected the one small issue I was having.

I cannot say this enough, if I can ski without foot pain - anyone can. I have heard from others that Rob and his team do an equally amazing job with snowboard boots, cross country boots, and even cycling shoes.

As I almost forgot to mention, Sun and Snow is staffed with knowledgeable, passionate, and incredibly kind people.