Exercise Warehouse

Great customer service! We purchased a Horizon treadmill in December and are so happy with it!. No pressure sales, knowledgeable and helpful staff. Delivery and set up was perfect. Four months later, they were super helpful when the belt needed it's 150 mile maintenance, and walked me through the process with no fuss. Very happy with the product and the service!

A great experience wire to wire. Visited the Livonia location to possibly purchase a used Lifetime Fitness C7 functional trainer. The manager, Matt, was very helpful and answered all questions. Felt like I got a extremely good price for the unit relative to its new-unit price, and also liked that I was supporting a local business. Bought it on Wednesday afternoon; was delivered and assembled on Friday. Delivery team was squarely on time at the front end of the delivery window provided. Matt followed up via text a week or so later to check in on my enjoyment of the unit, and offer future assistance if needed. Overall, nice to have a big purchase go so smoothly.

My wife and I walked in 2 weeks ago. Matt greeted us, answered all our questions, very professional and personable.
We were looking for an Elliptical, I tried the top of the line Matrix. Was an owner 15 minutes later!
The machine was delivered a week later, been using it every day. Great product and extremely happy with out purchase.
Shop local and support these businesses!! Great people to deal with, you won't be disappointed.

Purchased a treadmill from Exercise Warehouse earlier this year. Great customer service experience. Matthew was very helpful.

Their lead times are longer than usual due to supply chain BS, but staff is totally awesome on customer service. I mean, it's not their fault but they are genuinely sympathetic. Seems like they actually care :)